Get answers 7 days a week, including emergency 24-hour service. We guarantee you’ll never talk to a machine or out of state answering service.
Whether you have a furnace, heat pump, or boiler, a heat pump, or AC system, our team of highly certified technicians is here to ensure that you always have a knowledgeable and professional person working on your equipment. Our technicians are able to diagnose and repair even the most complex systems quickly, saving you time and money.
Frequently Asked Questions:
A home energy assessment is often the best place to start. During your assessment, Halco evaluates insulation levels, air leakage, and how different areas of your home work together. This helps ensure insulation upgrades are targeted, effective, and part of a whole-home solution.
No! Many municipal systems in Upstate NY use chlorine and have moderate hardness. We offer solutions for both city and well water.
Start with a free water test from Halco. We’ll analyze your water and recommend the right system for your home.
Absolutely. Customers often notice immediate improvements in how their skin feels, how dishes clean, and how much longer appliances last.
Maintenance agreements are completely transferable. If you move, notify Halco and we will reassign your service plan to your new home.
Yes. While there is no set penalty for canceling, we do ask that if we extend annual maintenance services, you extend your annual payment. Our maintenance agreement members understand that to receive their membership benefits, they are obligated to provide 12 months payment. If you decide to cancel your plan in less than a year and do not extend annual payment, you are responsible to pay back any discounts you may have received. If you are on E-Z Pay, cancellations must be made at least 48 hours prior to your withdrawal date — no refunds will be issued for cancellations that come after that date.
