Get answers 7 days a week, including emergency 24-hour service. We guarantee you’ll never talk to a machine or out of state answering service.
Whether you have a furnace, heat pump, or boiler, a heat pump, or AC system, our team of highly certified technicians is here to ensure that you always have a knowledgeable and professional person working on your equipment. Our technicians are able to diagnose and repair even the most complex systems quickly, saving you time and money.
Frequently Asked Questions:
We cover the entire Finger Lakes region with office locations in Phelps, Ithaca, Syracuse, and Rochester, as well as full‑time crews in the field every day.
Yes. Halco provides seven‑day service, handled by real people, not automated systems. We even offer 24/7 emergency response for our maintenance agreement customers.
All of our work is performed by in‑house, licensed, and certified technicians trained through Halco’s own Training Center.
Absolutely. Because we offer HVAC, plumbing, electrical, solar, insulation, and more, we can coordinate everything under one roof.
Our team of 170 fully trained local experts provides superior heating and cooling service to the entire Finger Lakes region 24/7, 365. All calls are taken by a real, local person, remotely dispatched from their homes across the Finger Lakes, never a machine or answering service.
Our heating and air conditioning services include:
- Emergency response and repair of all systems for “no heat” or “no cooling” conditions
- Diagnosis and repair of HVAC systems, including all makes of furnaces, boilers, heat pumps, and air conditioning systems
- Tune-ups, cleaning, and complete safety checks
- Heat exchanger inspection
- Combustion analysis and carbon monoxide testing
- Annual maintenance
- Complete air conditioning service and repair
- EPA-licensed refrigerant handling
- Thermostat or equipment upgrades
- Indoor air quality improvements, such as HEPA filtration or humidification
- Duct cleaning
…and much more. If it involves your home comfort or energy use, our answer is “Yes, we do that!”
Our service agreements entitle our customers to an annual maintenance visit. Each spring or summer, a Halco technician will perform our precision tune-up, cleaning, and safety check on your system.
Learn more about our service agreements here.
Halco offers a simple, affordable, and paperless way to pay for your plan. With your authorization, your monthly payment is automatically deducted from your checking/savings account. Choose the 1st or the 15th of the month, and Halco will take care of everything so you’ll be worry-free all year long.
Learn more about E-Z Pay here.
All of our Service Technicians submit to a strict background check, have been tested and proven drug-free, and are held to the highest possible standard of ethics. The technician will arrive in a clearly marked vehicle and uniform, will quote a flat rate for the work you would like done, and will only proceed upon your approval. Read our testimonials to check out what your neighbors have to say about us, or call to set up a visit today. You won’t be disappointed!
Yes, modern cold-climate heat pumps are specifically designed to perform efficiently in the subzero temperatures that are commonplace in the Finger Lakes. Halco installs ducted, ductless, geothermal, and hybrid systems, including Midea models that maintain 100% heating capacity down to −13°F. They’re ideal for Finger Lakes winters and can significantly reduce your reliance on fossil fuels.
Always start with insulation and air sealing. A leaky or under-insulated home forces any heating or cooling system to work harder. At Halco, we take a “building envelope first” approach to ensure your home holds conditioned air before recommending equipment upgrades.
We recommend scheduling maintenance in the fall (before heating season) and spring (before cooling season). These off-peak times help you avoid mid-season emergencies and keep your system running at peak efficiency all year long.
