Yesterday Dave came to do some plumbing work, after coming last week for my yearly furnace service. As usual, your work was good and Dave is a great guy to deal with, so this email is not about a problem with anything. I share ownership of this property with my sister and try to keep track of my expenses related to the house. I also used both of my service agreements for the furnace and for the plumbing work for my sump pump. Then, on top of that, I paid for an extra hour or so of labor and for some materials. Is it possible to itemize or at least provide me with something to show my total cost for both of these visits, to include the total for my pre-paid services and for the additional costs. I would be very appreciative if you could help me when you have the time. Again, I am very pleased with your service over the years. Although all of your people are always nice, Dave was exceptional and I want his boss to know that.
