We have been using HALCO for years. As I have written, they kept an old system going, replaced and guided us through a tough time, and provided an energy-efficient, great system There are days I think I should come work for HALCO due to the commitment to quality!
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We think as you are a big company, thus you have more skillful professionals and if there is a problem, you come to take care of it immediately. All of your staff are very nice.
I chose your company for the good reviews and BBB rating. But I am displeased with my experience. I spent $12,000 and my time and home were not respected.
I did help that this company was already vetted by HeatSmart CNY as well as HeatSmart in Thompkins County where I first was introduced to members of the team, like Matt Dennis, who served well as a liaison in the long process.
