Review by Sheila E.
★★★★★
-
The cleanup process ★★★★★Everything looked fine when he left.
-
Would you hire us again Yes
-
Overall satisfaction with our company ★★★★★No one is certain why my new Navien boiler takes so long to heat the house.
-
Experience with call representative ★★★★★I spoke with the sales rep first and he called for service himself.
-
Experience with the service person ★★★★★The service person was on time,personable, and considerate of my schedule. He listened carefully to my questions and his responses were concise and informative.
-
Service person's diagnosis ★★★★★After adjusting switches and the outside sensor, there was no change in the Navien's operation. The service person explained that this type of system produces graduated heat, which is different from how my old fuel-oil boiler operated. I didn't know this before having the system installed.
-
Service work performed ★★★★★The service person seemed competent and thorough.
-
Are you interested in any of our other services
-
How likely are you to recommend us to your friends and family? 8
-
Suggestions for Improvement
