Review by Scott S.
★★★★★
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The cleanup process ★★★★★NA
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Would you hire us again Yes
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Overall satisfaction with our company ★★★★★Seems like a repeat of same problem we had in March 2015. Service person could not fix heat pump because outside temp was too low. He said a scheduler would call to set a time when temp was warm enough to reset and test heat pump. No one called yet.
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Experience with call representative ★★★★★
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Experience with the service person ★★★★★
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Service person's diagnosis ★★★★★no diagnosis- see above
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Service work performed ★★★★★no work performed - see above
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How likely are you to recommend us to your friends and family? 6
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Suggestions for Improvement
