Review by Kathleen M.
★★★★★
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The cleanup process ★★★★★Looks like nothing happened at all
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Would you hire us again Yes
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Overall satisfaction with our company ★★★★★Polite, professional, fixed the problem. Only problem was the call center operator.
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Experience with call representative ★★★★★Didn't seem as concerned about the exhaust blowing directly into the living area of house and the open hole in the ceiling as me not having a service plan. Best she could do was 24 hours later
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Experience with the service person ★★★★★Again, polite, professional and fixed the problem
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Service person's diagnosis ★★★★★exhaust pipe from furnace to exterior separated
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Service work performed ★★★★★GLUED the PVC that had only been fitted together, straightened the exhaust pipe on the roof so that there was no longer an open hole in the ceiling
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How likely are you to recommend us to your friends and family? 7
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Suggestions for Improvement
