Review by Jim L.

★★★★★★

• The cleanup process ★★★★★
  None needed.
• Would you hire us again Yes
• Overall satisfaction with our company ★★★★★
  Prompt response w/capable technician.
• Experience with call representative ★★★★★
  Courteous and prompt.
• Experience with the service person ★★★★★
  Interacted well with other HalCo personnel and with me.
• Service person's diagnosis ★★★★★
  Ultimately, the problem seemed to be with reduced air flow, but that was the last thing checked. However, it surprised me too, since the AF was changed w/in the previous month. That could have been checked first, with a symptom of heat pump over temp.
• Service work performed ★★★★★
  Careful check of functional parameters of the heat pump determined it was not at fault.
• How likely are you to recommend us to your friends and family? 10
• Suggestions for Improvement