Review by Ian B.
★★★★★
Type of Work Done: Heating & Cooling
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The cleanup process ★★★★★Had to go inside and outside often, sometimes bringing in dirt and water into the house. Unavoidable I understand...but maybe always putting on new booties would be more beneficial. Annoying, however, to put the service person through that.
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Overall satisfaction with our company ★★★★★Called at 7 A.M. to schedule appointment. Pressed wrong extension number. Was told that my call was going to be passed onto the correct people, and I would get a call back. I had to call back 30 minutes later to make sure I had an appointment. Scheduled appointment with no problem.
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Experience with call representative ★★★★★Was flexible in allowing a 30 minute call window.
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Experience with the service person ★★★★★Pete was friendly, thorough and did everything he could to find and resolve our heating problem.
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Service person's diagnosis ★★★★★Turned out to be a best-case scenario: as of now a temporary fix. Hoping no other issues arise.
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Service work performed ★★★★★Found potential problem and fixed it, and our heating unit now works normally.
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Are you interested in any of our other services
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How likely are you to recommend us to your friends and family? 9












