Review by Ian B.

★★★★★★

Type of Work Done: Heating & Cooling

• The cleanup process ★★★★★
  Had to go inside and outside often, sometimes bringing in dirt and water into the house. Unavoidable I understand...but maybe always putting on new booties would be more beneficial. Annoying, however, to put the service person through that.
• Overall satisfaction with our company ★★★★★
  Called at 7 A.M. to schedule appointment. Pressed wrong extension number. Was told that my call was going to be passed onto the correct people, and I would get a call back. I had to call back 30 minutes later to make sure I had an appointment. Scheduled appointment with no problem.
• Experience with call representative ★★★★★
  Was flexible in allowing a 30 minute call window.
• Experience with the service person ★★★★★
  Pete was friendly, thorough and did everything he could to find and resolve our heating problem.
• Service person's diagnosis ★★★★★
  Turned out to be a best-case scenario: as of now a temporary fix. Hoping no other issues arise.
• Service work performed ★★★★★
  Found potential problem and fixed it, and our heating unit now works normally.
• Are you interested in any of our other services
• How likely are you to recommend us to your friends and family? 9