Review by geraldine l.
★★★★★
Type of Work Done: Heating & Cooling
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The cleanup process ★★★★★No leftover parts!
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Overall satisfaction with our company ★★★★★Identified serious problem Worst part is Halco not addressing it quickly. Furnace turned off and no heat. It's cold and we are old!! Poor follow up by rest of Halco for remedy. Have to wait 3 days for rep, then who knows how long before new furycan ve installed. No weekend appointment able to be scheduled and said we wanted replacement. All should be quicker. It's getting colder . We are on your monthly plan for 2 houses. Evidently doesn't make a difference. Took us weeks in Spring to get date for new AC! Help Hal Smith!!!!!
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Experience with call representative ★★★★★Dan really was persistent and knew how to take apart, And put furnace back together! Very impressive.
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Experience with the service person ★★★★★Personable and very hard working. Didn't take a break!
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Service person's diagnosis ★★★★★I had heard fan on furnace working differently. He found problems with it.
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Service work performed ★★★★★Did what he was supposed to do
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Are you interested in any of our other services
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How likely are you to recommend us to your friends and family? 6
