Review by David K.

★★★★★★

Type of Work Done: Heating & Cooling

• The cleanup process
• Overall satisfaction with our company ★★★★★
  I have no complaints about Travis, who I've worked with before and who is extremely competent and personable. But my building is still without heat and hot water, despite my having Platinum service and a full P&L warranty on the equipment. If it can't be made to work it should be replaced without delay. My residents are cold and need showers!
• Experience with call representative ★★★★★
  The two people I talked to are very nice and efficient.
• Experience with the service person
  Still waiting for this to be resolved, though I have great faith in Travis's ability to get this done
• Service person's diagnosis ★★★★★
  His diagnosis seems fine--but the problem remains unresolved days later.
• Service work performed
  No work has been performed, so far as I know.
• Are you interested in any of our other services
• How likely are you to recommend us to your friends and family? 8