Review by amber m.

★★★★★★

Type of Work Done: Heating & Cooling

• How knowledgeable was the energy adviser who came to your home
• Did the energy adviser explain their findings and help you understand what's happening in your home ★★★★★
• Was your energy adviser friendly and considerate of your home and concerns ★★★★★
• How pleased were you with your overall experience ★★★★★
  I am not pleased with the overall experience because when I called to schedule the appointment, the secretary told me I would only be charged for work that needs to be done, not for assessing the problem. I specifically asked the secretary that I would pay 90.00 for the service call, but could not pay for anything unless work was performed. When the technician arrived, I was charged for the hours he was there. This is not what I was told by the secretary. I will not recommend this service to another person because of the dishonesty in the business. The technician was wonderful, however, the company is not worth it.
• Were you aware of what was happening in your home before the visit
  yes
• What did you learn that most surprised you
  That Halco charged me fees against their word.
• How likely are you to recommend us to your friends and family? ★★★★★