Josh R.

          Hi Matt, I just want to tell you that Josh is absolutely great, just like you! He’s cordial, focused, hardworking, productive, patient, knowledgeable, … totally “on the ball!” I hope Halco recognizes his worth, and makes certain he has an upward path in the company. Between you and Josh, I couldn’t receive better support and service! Hal is lucky to have the two of you, and I’d like to tell him that!! Most gratefully, Jeanette

          Hello, Halco. We just wanted to let you know we've received outstanding service from your office staff and field representatives. We've had consistent, excellent customer service from Corey and Brandon as our primary contacts. In addition, we are very grateful for Josh, Zach, Steve, Nick and Jose who installed our heat pump system last week. They were courteous, knowledgeable, respectful, and very competent in their work. We feel like we are in good hands with Halco from top to bottom. Thanks so much for upgrading our insulation this winter and installing our heat pump system. We love the results and are looking forward to our energy savings!

          Thank you for the work Halco did installing our geothermal furnace, basement waterproofing, and windows. The house is comfortable and it is wonderful not having to worry about mold or flooding in the basement. The duct work and furnace look like they have always been here rather than a retrofit. The Halco teams worked well together, from what I could tell, even when there was a scheduling overlap between the basement and furnace teams. I very much appreciate you coming to correct the water leakage around the geothermal line where it enters the basement. We have not noticed any problems since you were here. Please extend my thanks to everyone who worked on this project.

          Hello. We had our new furnace installed yesterday by Josh and two other young men. We wanted to say how happy we were with everything. Our experience meeting with George for the estimate was a great indicator of your company’s value on professionalism and politeness. He was very knowledgeable and helpful. Frankly, finding an estimator who isn’t pushy, rude, and always after the upsell; who works with you to get you exactly what you want?!... It’s a novelty and a true pleasure. He put us at ease and has been consistently reachable, answering questions and concerns in a timely fashion. (Also a novelty when dealing with estimators). I’ve worked on a variety of crews from construction to wood-stove installation so I have a good idea of what can and does occur on a job site. From dealing with clients to working (more often than not) with nudniks in a crew. I’ve seen it all. Whoever is doing the hiring there has a gift. All three crew guys were outstanding! They worked cohesively as a team, there were no slackers. To be sure the job was done in time, they ate on the fly... like I said, I’ve worked crews, most dawdle and are done on the 8th hour. These young men stayed on, working diligently to be sure we had our furnace in. To boot, ALL three did a check pass of the site to be sure it was cleaned up and in order. UNHEARD OF! They were considerate, friendly, and kept me abreast of things (like gas being off). They were very cautious of our home and treated it with the utmost respect. Seldom do workers treat the clients home this well. These guys treated it like they were in their grandmothers house. (My friends don’t close the doors that gently! Lol.) I would ask that this message be shared with the owner and with the crew, they all should know we are very thankful. Too often workers only hear when they screw up or if clients kvetch. These gentlemen, including George, went the extra mile and deserve recognition. I hope this note is remembered when making future considerations regarding all four gentlemen. We will be singing your companies praises to all who will hear. I know we’ve already got two more fellow teachers to sign up with you. Thank you again for everything. Simply outstanding!

          Very pleased with the crew that installed the furnace. VERY good work ethic. Great job.