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Proudly Serving The Finger Lakes Including - Syracuse, Ithaca, Rochester & Nearby
Anthony joined Halco in 2012 as a service technician. His daily duties revolve around running service calls, performing annual service maintenance, and his EPA Universal & HVAC/R most certainly helps him in these duties. We cannot put it better than he does about working at Halco. He says, “I love the family feel of the company. Management lets us technicians take care of the customer needs, the ability to learn, improve, and move forward in this industry.” Anthony has 2 boys, a puppy dog, and a hamster. In his free time, he likes to play games with his kids, BBQ-ing with friends & family.
"outstanding from start to finish"
"Anthony is a great representative for your company!"
"We have the Platinum Service Plan and I am so glad. We had about $575 worth of work done and we didn't have to pay for it. ..."
We have the Platinum Service Plan and I am so glad. We had about $575 worth of work done and we didn't have to pay for it. People have told us it's a waste of money to buy service plans but to me it's worth it for the peace of mind. I know if our furnace isn't working I can call Halco and you'll be out and it won't cost me a cent. Your guys are always very courteous and professional.
"The entire process and results met my highest expectations."
"Anthony was very pleasant, knowledgeable and explained things and happy to answer questions we had! Thanks! :)"
"Yesterday I had two of your service persons visit my home, one to clean the furnace and the other to clean the sewer line. Both..."
"I've had three HALCO service persons on three different service calls within the past month (Jack, Jeremy and Anthony). Each one..."
I've had three HALCO service persons on three different service calls within the past month (Jack, Jeremy and Anthony). Each one was excellent - very professional and competent. I especially appreciate their willingness to explain in detail the problems they addressed and the work they performed. I also appreciate the fact that they did not put any pressure on me to buy any additional service or goods. Each of the three seemed genuinely interested in the well-being of our family.
"We were more than pleased and wanted to thank you for your thorough training of your staff, as well as..." Read Full Testimonial
"The two men were very professional, told me what needed to be done and took care of any problems they saw." Read Full Testimonial
During a customer's preventative maintenance visit in Groton, NY, our technicians found both the contactor and the capacitor on the A/C unit had failed and some connections needed to be repaired. Due to the customer having a 10 year parts and labor warranty on their air conditioning unit, these repairs were done at no charge!
We received a call from this first-time customer in Waterloo, NY in need of some routine maintenance and cleaning for their gas furnace and air conditioning unit. The customer was so impressed by our technician's work that they signed up to become Gold Members in the Halco Discount Club on the spot--which will give them worry-free annual cleaning and routine maintenance for years to come!
Halco service tech performed annual maintenance on this Carrier outside package AC unit in Waterloo, NY. He removed dead mice and a mouse house from the return duct area, cleaned, scrubbed, and inspected evaporator coil, condenser coil, and blower motor, and verified condensate pan drains. He also checked electrical connections and response to thermostat. The AC unit is in working condition upon completion and the customer will stay cool this summer with a system that will last longer and use less energy!
A Halco service technician was at this Seneca Falls, NY home to perform annual maintenance on the customer's AC unit. While there, he noticed the landscaping has grown over the furnace and tankless water heater intake and exhaust. He removed the old growth to ensure safe and proper venting of dangerous gases.
We performed annual maintenance on this Goodman AC unit for a Seneca Falls, NY customer. We cleaned the inside evaporator coil, cleaned the condensate trap and replaced the air filter. Landscaping was cleared from around the outside condenser unit and leaves and debris were removed from inside the unit. This will improve the AC units air flow and increase its performance for the customer.
During the annual service for this maintenance agreement customer in Auburn, NY, technicians found a crack in the furnace heat exchanger.
One of Halco's energy advisors, Larry Williamson, went out the same night and provided the customer with options for a new furnace. Our homeowner accepted the offer and by 5/27 our service technicians, Eric O'Lena & Anthony Duncan had installed a new Goodman furnace in the home.
This Auburn, NY customer just moved into his house and was running through propane. His floors were always hot, and his high efficient boiler never turned off. Our service technician found a crossed wire on the zone control board that ran out to the customer’s pull barn where his open system coal fired boiler sits. This was turned off, but the crossed wires made a call for heat. Our tech removed the system from the main boiler system, cooling down the room directly above it 8°F while he worked. He also identified a failed expansion tank, a failed air vent, and a missing a back-flow preventer and an automatic water feed/ pressure reducing valve. He replaced the failed parts and installed the two missing parts making the boiler system code compliant. The customer was so happy with the service he decided to become a Halco Maintenance Agreement customer!
We replaced a section of this Williamson, NY customer's corroded flue piping from the boiler and water heater to ensure dangerous gases are expelled from the living space.
A section of this Williamson, NY customer's corroded flue piping was replaced to ensure dangerous gases are expelled from the living space.
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Ithaca, NY 14850
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Liverpool, NY 13088
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