At Halco, we have a deep understanding of the nature of our business and the needs of our customers. We are committed to providing the best possible customer care.
We know that when our customers have heating or air conditioning problem, their comfort is jeopardized, and they need help right away.
When you call Halco, you will never speak to a machine. Our offices are open until 9:00 pm every day of the week. And if you happen to need our services after our extended regular hours, we also offer 24-hour emergency service.
In a typical HVAC company, if you call after hours, the call center will have to locate an available on-call service technician: a process that can significantly delay help.
Halco technicians are never on-call. They work their regular hours, within a multiple shift schedule that allows us to provide service for extended hours and take care of your emergency service call.
When it comes to heating, cooling, plumbing and renewable energy services in the Finger Lakes, NY region, no one does it better than Halco. We offer expertise, reliability and world-class customer service, and we’ve been serving Syracuse, Rochester and surroundings since 1984. Call us today!
