Yesterday, 02/03/2021, I had the pleasure of meeting Mr. McConnell your serviceman on two occasions. On both occasions, I have found him to be an efficient expeditious, and pleasurable man.
Usually a service call can be an arduous unpleasant visit but on both occasions he has exhibited a professional efficient manner. As a former company executive of several companies, Krupp, Germany being one of them, I can sate so with authority and conviction. He is expeditious, he is outstanding and it is warranted you should be aware that you could not have a better person representing your company.
Your telephone answering persons are also excellent.
Thanking you sincerely for your attention.
