Review by Mary C.

★★★★★★

• How knowledgeable was the energy adviser who came to your home ★★★★★
• Did the energy adviser explain their findings and help you understand what's happening in your home ★★★★★
• Was your energy adviser friendly and considerate of your home and concerns ★★★★★
• How pleased were you with your overall experience ★★★★★
• Were you aware of what was happening in your home before the visit
  Yes
• What did you learn that most surprised you
  The tech had been to the house 3 times aleady to assess the situation. He then said the day of the repair it was 'going to break the bank' Probably cost me 400$.Later the bill came up to 600$.I found that quite a jump from the estimate.He was toting the club membership alot. I wanted to wait and think about it. But changed my mind when I say the bill without it. I agreed to take the membership only to get the bill down to a more reasonable price.500$.
• How likely are you to recommend us to your friends and family? ★★★★★
• Suggestions for Improvement
  Be more up front. Explain why it cost so much more than the estimate.