Review by Richard A.

★★★★★

• The cleanup process ★★★★★
  Matt cleaned the area when he completed the repair leaving no debris or mess behind.
• Would you hire us again Yes
• Overall satisfaction with our company ★★★★★
• Experience with call representative ★★★★★
  The call representative was polite, friendly and professional. She asked questions that would determine the degree of urgency for the situation and schedule the service call accordingly. Very pleasant to talk to.
• Experience with the service person ★★★★★
  Matt Crandall is an extremely knowledgeable technician who performs exceptional work. Not only is his work exceptional, he is definitely a pleasant, outgoing 'people' person. He is a great representative for HALCO who is enthusiastic about his work. He seriously enjoys his profession.
• Service person's diagnosis ★★★★★
  Matt was right on target with the diagnosis of the problem and was able to repair our geothermal unit quickly.
• Service work performed ★★★★★
  Matt had been to our home prior to this service call, about a year ago, so he was familiar with our unit. The work he performed was excellent. He took the time to answer my questions and fully explained the problem to me.
• How likely are you to recommend us to your friends and family? 10
• Suggestions for Improvement