Review by Susanne B.
★★★★★
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The cleanup process ★★★★★
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Overall satisfaction with our company ★★★★★The service provider (Dan) was called in advance, was courteous and most pleasant, broughtvrelated needed parts in advance, showed care for not tracking dirt on shoes in my home, and seemed very knowledgeable about the issues at hand.
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Experience with call representative ★★★★★Courteous and expeditious.
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Experience with the service person ★★★★★See comments above. My only concerns are that due to available access to gas, he needed to come over an hour later than anticipated, and I wasn't able to stay through service duration.
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Service person's diagnosis ★★★★★
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Service work performed ★★★★★I would have appreciated a call afterwards, since I wasn't able to be here through the end of the service, letting me know how the service call went and any outstanding concerns.
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How likely are you to recommend us to your friends and family? 10
