Review by Frank D.

★★★★★★

• The cleanup process ★★★★★
• Overall satisfaction with our company ★★★★★
  I was not that satisfied until the second service rep 'Travis' arrived the next day. Travis was professional, polite & demonstrated outstanding understanding after just asking me a few questions. HALCO needs to retain Travis and find others like him!!! He represented your company very well!
• Experience with call representative ★★★★★
• Experience with the service person ★★★★★
  Travis'- the service rep that came on Sunday 11/20 was excellent!! It took him only 5 mins. to assess the problem and locate the gas leak!!! I will look to ask for Travis on any future service calls!!
• Service person's diagnosis ★★★★★
  see above
• Service work performed
  He only had to tighten the Pilot fitting on the gas valve. Very limited service. It was his assessment & diagnosis that was outstanding!!!
• How likely are you to recommend us to your friends and family? 9