Review by Bruce H.

★★★★★★

• The cleanup process ★★★★★
  N/A here but has always been great
• Overall satisfaction with our company ★★★★★
  Not happy I had to pay a charge at all for several reasons - I used to have a platinum contract and it got changed to a gold one against my will - not happy with policy change when I own the absolute best furnace and burner available in the world and that you serviced it for many years with almost NO issues
• Experience with call representative ★★★★★
  got a person out right away - can't ask for anything better
• Experience with the service person ★★★★★
  Not his fault unit doesn't always make the noise and impossible to tell what part of the unit is having the issue
• Service person's diagnosis ★★★★★
  Made the right choice given the issue
• Service work performed ★★★★★
  N/A here but has always been great
• How likely are you to recommend us to your friends and family? ★★★★★