Review by Barbara D.

★★★★★★

• The cleanup process ★★★★★
  No cleanup was required.
• Would you hire us again Yes
• Overall satisfaction with our company ★★★★★
  Great. Found out I am covered under the 10-year warranty because I'm on Halco's monthly serve plan. Did not have to pay anything for the call or the parts and repair!
• Experience with call representative ★★★★★
  Very prompt, helpful, efficient.
• Experience with the service person ★★★★★
  Very polite, knowledgeable, efficient. So far, every Halco person who has been to my house gets along with dogs, which is nice since so many homeowners have dogs. It makes everything easier.
• Service person's diagnosis ★★★★★
  Walked through all possibilities in an organized way, made the right diagnosis and communicated everything to me very well.
• Service work performed ★★★★★
  Got the part in the next day, called to arrange a time for me to be there, arrived on time, and fixed the problem.
• How likely are you to recommend us to your friends and family? 10
• Suggestions for Improvement