Review by Jane A.

★★★★★★

• How knowledgeable was the energy adviser who came to your home ★★★★★
• Did the energy adviser explain their findings and help you understand what's happening in your home ★★★★★
• Was your energy adviser friendly and considerate of your home and concerns ★★★★★
• How pleased were you with your overall experience ★★★★★
  The adviser told us that you wouldn't be able to help us until we got mold under control and then it would only be about $700 of work that you would do. We were expecting to check windows and doors and have them replaced because they are the cause of energy being wasted in our home.
• Were you aware of what was happening in your home before the visit
  Yes, we knew the garage needed insulation. I didn't know that there was a lot of mold in the garage. We also knew that we have a well insulated home except for the garage and a small crawl space under the stairs.
• What did you learn that most surprised you
  The mold was a big surprise and being able to replace the windows and doors by you folks.
• How likely are you to recommend us to your friends and family? 7
• Suggestions for Improvement
  I think that you need to take in consideration about people's windows and doors because some people can afford to have them replaced with their income. I also think that it would be a good idea to have someone from your agency to make a way to get rid of mold in a home so that you can insulate it properly.