Review by Rich J.
★★★★★
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The cleanup process ★★★★★just fine
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Overall satisfaction with our company ★★★★★Matt understood my problem and in the end he had to replace the aquastat, but we discussed all possibilities. Too bad it was so expensive though.
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Experience with call representative ★★★★★Almost instant return call after I submitted an online request and we set up an appt. date immediately
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Experience with the service person ★★★★★Matt was very knowledgeable and willing to troubleshoot all possibilities before we both agreed we needed to replace the part.
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Service person's diagnosis ★★★★★very thorough
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Service work performed ★★★★★part was changed on the spot and so far (4 days later) it is still working just fine (buzzing in the old aquastat was the issue)
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How likely are you to recommend us to your friends and family? 10
