Review by Sharon E.

★★★★★★

• How knowledgeable was the energy adviser who came to your home ★★★★★
  A 2 because he told me my boiler wouldn't light....I had to show him how to do it. I am also still waiting for him to email me my quote. It is almost 2 months later. No follow up no email so I have purchased from another company.
• Did the energy adviser explain their findings and help you understand what's happening in your home ★★★★★
  All I wanted was an estimate on a new heating system. He was there from 9 to 12... I'm really not sure what we accomplished.
• Was your energy adviser friendly and considerate of your home and concerns ★★★★★
  I really just wanted to remove the boiler I currently had and replace with a new unit like I already have. The money I save on propane will get eaten up with electronica repairs If this high-efficiency boiler broke down.
• How pleased were you with your overall experience ★★★★★
• Were you aware of what was happening in your home before the visit
  My boiler is working just fine but was installed in 1988. I just wanted it updated before I was left cold this winter if it failed.
• What did you learn that most surprised you
  That the gentleman didn't know how to light my boiler and told me it wasn't working. I told him I guess I could be a Halco employee! n I have been a customer of Halco for many years now and they have always met my needs with boiler service, installation of insulation in my attic, venting of my shower fans, installing bigger gas lines, installing a kitchen faucet, chimney repair, etc. Please don't take this survey as being too negative. But it would've been nice to have the quote emailed to me like promised and a follow up.
• How likely are you to recommend us to your friends and family? ★★★★★