Testimonials for Halco

Mr. Smith: I would like to make you aware of an exceptional employee that you have in Nick Thompson. We are selling our home at [address removed] in Ithaca. It sold right away but during a home inspection a small plumbing leak was noticed. It was very important for us to fix it as soon as possible in order to continue with the sale of the home. We were able to contact Halco and actually get a person to talk to at nearly 9:00p.m., that individual was able to contact Nick Thompson and schedule an inspection with us the very next day. Nick was very professional and he pushed to make sure the work was scheduled right away due to our urgent situation. He was very responsive at all times. He even made sure we got the letter we needed for the buyers of our home specifically stating how the repair was done and that it was done by licensed workers etc… Anything Nick said would happen, he made sure it did. I was very impressed. I run a Soil and Water Conservation District and have worked with many folks over the last 20 years and you just simply don’t find people like Nick. Thank you very much for all of your company’s assistance.  

Both Techs very friendly and professional - Thank you for great service.

Thank you so much for getting the man here as soon as possible, in the time of my emergency.

Joining your plan was of the best decisions I've made. You quality of service & work is far and above all others.

Jim worked a very long day by himself to move our washer/dryer to the first floor. He was friendly, professional, and did a nice job!

The scheduling process was super easy, and Christine sent me options for replacement faucets that would work with my setup. She scheduled an evening appointment for me the next day, which was incredibly convenient. Mike did a great job with the install. He worked quickly, managed to do the job in an hour, and also helped do the math so that I could decide whether it made sense for me to purchase Halco’s gold service plan. He was personable and informative throughout. Overall a great experience.

Very nice & warm & friendly. Helped us with simple solutions & excellent knowledge.

Jim did a very through assessment of my plumbing situation.

I can always count on your company coming when I really need them - even on a holiday weekend.

Thanks for your fast service for my kitchen leak. John was very courteous & helpful & explained my clogged pipes.

Dave is great! He explained, and asked for preferences when needed, and left everything neat & clean. A great job! We appreciate Dave's expertise and hand work!

We've been pleased by the prompt and professional response to every request for service. Thank you!

Halco has been to our house many times. I trust Halco.

I found the technicians attention to detail and willingness to discuss the plumbing issues informative.

John was most courteous, intelligent & diligent in solving my problems.