Testimonials for Halco

I want to say thank you for sending Mr. Bret Wyllie to fix the leak coming out of one of the pipes in the basement. From the moment he arrived to when he left and finished the job the next day he was so professional, so nice, so knowledgeable, and easy to talk with. It was a real pleasure having him fix the problem. He knew exactly what to do. Great man. Thank you.

Several weeks ago my wife and I had a leakage problem with our residential water system on Cayuga Lake, which required emergency service. Tom Daggert responded for Halco. This was the first time we had ever called Halco. Tom was there very quickly and spent considerable time repairing the system piping. In the course of the repair job, it was determined that the piping should be completely redone as it had grown piecemeal and had become rather complex and unreliable. Tom ultimately performed the rebuild on a Saturday, thereby minimizing our water system "downtime" and producing a much cleaner and simpler system design. In the course of his service to us, Tom Daggert did the best plumbing job we've had in years. His service was prompt, and he stayed on it until completion. He greatly improved the system's piping layout. We have more confidence in Tom's work than we've had with any plumber. We thought you should know.

Called w/minor emergency - Tech showed up before the est. time of arrival; tech was very knowledgeable & helpful. Thank you.

Dan is just amazingly professional and excellent at his plumbing and troubleshooting. I am so glad I waited to have him specifically come. I hope the new plumbers he is training realize just how lucky they are to be trained by such a knowledgeable man. Very personable and works hard and fast. I hope he lives long and never retires.

We have been very satisfied with the work done by, not only Bob but Jim, who has worked on our plumbing.

I was very impressed that someone was able to come fix my problem within a few hours of my phone call.

I always recommended Halco plumbing. Jim explained clearly (to me) parts he replaced.

Paul C. was very accommodating - he is an expert in the plumbing area... Thanks - Paul

Dave was extremely cordial & helpful. Made a bad situation tolerable.

A very nice, courteous, and good worker. Left everything clean and if I need anything again, please send him. Thanks.

We were very pleased and appreciate all the time & effort that Jimmy put in until the job was done. Thank you!!!

Had service done at my home today and just wanted to say thank you to all. from the lady who answered the phone, to the person who called me back. The technician, Dan Burns, was outstanding! Clean and professional. Talked to me about my service like I was a person and not just a number. Another trust building service call. thank you all again and I DO tell everybody about you guys and gals at HALCO!!!

Yesterday Dave came to do some plumbing work, after coming last week for my yearly furnace service. As usual, your work was good and Dave is a great guy to deal with, so this email is not about a problem with anything. I share ownership of this property with my sister and try to keep track of my expenses related to the house. I also used both of my service agreements for the furnace and for the plumbing work for my sump pump. Then, on top of that, I paid for an extra hour or so of labor and for some materials. Is it possible to itemize or at least provide me with something to show my total cost for both of these visits, to include the total for my pre-paid services and for the additional costs. I would be very appreciative if you could help me when you have the time. Again, I am very pleased with your service over the years. Although all of your people are always nice, Dave was exceptional and I want his boss to know that.

To let you know, I always have asked for Gunner and he has been available within a day or two. He is very professional and capable!  He explains his work and gives any helpful suggestions.  You have a very good employee in your company!

John provided us with very good customer service and had a great attitude for the job (sewer) and day. (Memorial Day) You have a knowledgeable and very nice employee.