Testimonials for Halco

Just wanted to thank you & your technician Steve Hudson for the great service you provided today!! I had in mind a solution for our lack of hot water and Steve proposed a different solution which was less costly and, because he had the parts on his truck, was installed successfully & quickly. Steve was friendly, knowledgeable, and there was no high pressure sales pitches. We enjoyed doing business with your company - thanks again!

Long-time customer, Gary, talks about his five-star experiences with Halco throughout the years. Gary has used Halco to replace his furnace and central air, for plumbing repairs, and most recently to replace his water heater. Of Halco, Gary states, "I would just say go ahead and give them a call! I feel they are a great company to deal with." 

Tim had a conventional tank-based water heater and he wasn’t happy with its performance. But thankfully, we were there to install a nice, efficient unit! Go here to watch the video from Tim! https://www.halcoenergy.com/about-us/testimonials/20100-syracuse-ny.html  

He was polite, friendly, helpful, cleaned up his mess. Gave me all information.

Bob was professional, very knowledgeable and courteous. He did an excellent job and we were pleased with his work.

Good service & excellent people make your business a success. Keep it going!

Greg and Sean did a very good job, especially since there were some challenges to overcome - one being the narrowness of the stairs down to the basement and getting the new Navien unit through there. It took some doing, but after that, the installation was neat and visually tidy. I am happy with the installation and the outstanding performance of the new furnace/hot water system. Thank you Hal and the Halco team.

Bob arrived on time and immediately set to work. I was impressed that he wore covers on his boots inside the house! The test results score cards are very good.

Everyone involved did an excellent job, thank you.

Excellent service.

Very good job.

I would like to personally thank Halco and the technicians Paul C. and Jason for the excellent work done on reinstalling my Navien tankless water heater on 8/27/2009. Previously installed by another company that was obviously not qualified and did not take pride in their work, the heater was barely hanging on its "picture frame"-like support made out of a couple of 2x4" hanging on screws from the ceiling. It was loud enough to be heard around the house, did not work well and was risking the house with flood or ever worse if it were to fall. Halco, on the other hand did a superb job of "mopping it up". They took the unit off and reinstalled as if they did the job from the beginning. A brand new prefab metal stand was installed to hold the unit securely. All new water and electrical lines were run in accordance with all the codes. They even added a whole house shutoff valve to help with the one broken by previous installers. Hangers were added to existing pipes to support them securely. And finally, an elaborate drainage system was made to make to catch condensate. Even the pressure relieve valve was not simply piped to the floor, but piped to the drain gap. The basement was left in pristine clean shape, much cleaner than when they started the job. The heater now operates so quietly, I can no longer hear it outside of the basement! I feel Halco went well beyond what they quoted me initially and delivered a professionally installed, well tuned system that will last for a long time. The skills and attention to details of your technician speak volumes of your company. Thanks again and looking forward to future business with you.

Paul was very professional and courteous. He did an outstanding job in a challengingly small area to work. Excellent job.

The young man who provided the service was exceptional!

Tech, John Schlegel, did a very thorough job. His report was written neatly which made it easy for me to read.