Testimonials for Halco

Great job! Luke was very personable, thorough, and worked quickly to finish a job well done.

Matt was very friendly and knowledgeable. Liked him as well as all that has been here.

Yes - excellent service, very friendly, and knowledgeable about problem that was occurring.

Got here when you said you would. Very nice speaking. Did the job without a mess.

Because my usual heating company did a poor job performing annual maintenance on my furnace last year, I followed my neighbor's advice and looked into Halco. Glad I did. Not only did I find a fascinating story about you and your family, but I also had the opportunity to meet Thom Mayo. First, I salute you and Tammy for building such an extraordinary company from scratch (especially in New York State!) and for reaching out to students interested in your profession. The May 2008 article in the Rochester Business Journal about you was a joy to read. Second, my sincerest thanks to Thom. I've had many contractors and tradesmen in my home and Thom was one of the best. Rather than his just disappearing into the basement, we first looked at the entire heating system together and discussed various aspects of it. A lot of what he told me I had been unaware of. The in addition to routine servicing, he ran several tests the previous heating service had never done and made adjustments to increase the efficiency of the entire system. Afterward he explained what he had done and why. In addition to this, he discovered three small leaks in the gas line joints. Several days later he replaced the lines and again he carefully explained the details of what he was doing. Thom impressed me so much that rather than just filling our the Customer Service Satisfaction Card, I'm writing to you directly. He is real professional and a wonderful representative of your company. I look forward to his returning whenever maintenance and repairs are needed. Again, my congratulations to you and Tammy for what you have built and my deepest thanks for the wonderful services you, your family and your staff provide.

I felt very comfortable with these guys. Very professional and courteous.

The service came before ETA and quickly analyzed the problem in our cafe. EXCELLENT.

Bob Kier is an astounding technician. We are extremely happy that he is the man fixing our units.

Matt was very diligent and thorough. He explained what he did and why he did it, providing options to improve performance.

Very dirty furnace - he did a great job - he was a mess at the end. Thank you!

Have recommended your company already. Chris was professional, friendly, competent. He fixed all my wants-

Eric was very knowledgeable thorough and patient. We appreciated his dedication to completing the jobs.

I liked that Matt took the time to explain what was wrong with my furnace and what might have caused it.

This is the second year that Thom Mayo has serviced our oil furnace and I have found him to be both professional and friendly. Many thanks.

Thom in courteous & professional. He is very knowledgeable & is very patient with me has little understanding of boilers & vent pipes. I am very appreciative of his help.