Testimonials for Halco

Scott was very informative. He was pleasant, timely and responsive.

Both techs here on 9/9. Both techs were a pleasure to have here would recommend them to anyone.

Russ was very helpful, polite, and understanding of our problem. He is a real asset to your company.

I am completely satisfied with the service technician (Scott B) and the price of the work done. Thank you.

I am always pleased to have your people come and service our Heating and Air Conditioner.They are always pleasant and courteous and clean up when done. I like when they come in the house, that they always out on slippers over their shoes.I also tell people that your company has done us well and would highly recommend your company to them.Clinton Bogart

Svc tech was very knowledgeable and courteous - explained everything to my satisfaction.

Great job! Luke was very personable, thorough, and worked quickly to finish a job well done.

Jim was a super person! Wish we would of had him for other things before! He should be rewarded for a fine job done! Very very pleasant & friendly - Will sure refer him to others for service- A very polite & caring person. A job well done!

Matt was very friendly and knowledgeable. Liked him as well as all that has been here.

Yes - excellent service, very friendly, and knowledgeable about problem that was occurring.

I wanted to take a few minutes out of my day to commend the professionalism and expertise that your workers have demonstrated so far in my home. Lance's knowledge in all facets of  HALCO services assures me that I may rely upon your company to make my home more comfortable at a reasonable price. We are looking at having the basement waterproofed in the near future, when we can afford to do so. Your workers, Brandon and Dave did an outstanding job at spraying foam insulation where it was needed to make us more comfortable in our home, not to mention save us future energy costs.  They were both personable, knowledgeable and eager to answer any of my questions. We have always utilized HALCO services in the past with our plumbing and heating needs and will continue to do so.  It is a rarity these days to find workers such as the ones who work at your branch! Thank you for the excellent work that demonstrates HALCO as the superior company that it is! Today, I am one very pleased customer that will NOT hesitate to pass along my experiences to others who are looking for someone reliable!

Got here when you said you would. Very nice speaking. Did the job without a mess.

When there is a problem all I have to do is call - poor Steve - all the guys have worked like the professional they are. T.Y.Also Th. You to the 3 guys here all day Wednesday 3/21/12 and part of Tuesday 3/20 - They were great.

Because my usual heating company did a poor job performing annual maintenance on my furnace last year, I followed my neighbor's advice and looked into Halco. Glad I did. Not only did I find a fascinating story about you and your family, but I also had the opportunity to meet Thom Mayo. First, I salute you and Tammy for building such an extraordinary company from scratch (especially in New York State!) and for reaching out to students interested in your profession. The May 2008 article in the Rochester Business Journal about you was a joy to read. Second, my sincerest thanks to Thom. I've had many contractors and tradesmen in my home and Thom was one of the best. Rather than his just disappearing into the basement, we first looked at the entire heating system together and discussed various aspects of it. A lot of what he told me I had been unaware of. The in addition to routine servicing, he ran several tests the previous heating service had never done and made adjustments to increase the efficiency of the entire system. Afterward he explained what he had done and why. In addition to this, he discovered three small leaks in the gas line joints. Several days later he replaced the lines and again he carefully explained the details of what he was doing. Thom impressed me so much that rather than just filling our the Customer Service Satisfaction Card, I'm writing to you directly. He is real professional and a wonderful representative of your company. I look forward to his returning whenever maintenance and repairs are needed. Again, my congratulations to you and Tammy for what you have built and my deepest thanks for the wonderful services you, your family and your staff provide.

Just a quick note to say how pleased we were (again) with Jim Dejonge on 8/22/10. We used our 2-hour non-emergency work from our Discount Club membership and we got a lot of great work done. Thanks again!Jack BrennerIthaca