Testimonials for Halco

Hi I just wanted to say that Mike came out to my place and was not only really competent and did a great job, but he was also super-helpful and intuited some extra work that I really needed done so I was double happy with his work. I will be replacing that 80% furnace soon, but I just appreciate his help keeping it going.

Jacob came to my house today and performed maintenance work on my two minisplits. He was excellent. He tackled a difficult problem and SOLVED it. My minisplits are good to go for another year. He was wonderful. He was polite, CLEAN, didn't make a mess and anything that was even slightly messy was completely cleaned up. And oh yeah, just a really nice guy. Overall, he was superb. Hopefully all of your folks are as good as he is. glad to be back on board with Halco after letting my service agreement lapse.

Our solar panel sure looks better. Thank you so much for bearing with me and improving the look of the new solar panels. Gary and Ryan worked hard and did a fine job. Fingers crossed when the coating driest that the overall look will still be attractive. So grateful to Matt Dennis and your outstanding work teams for the many ways you have improved our home with you sustainable projects. Ready to make my final payment.

Mike was at our house today with a very difficult plumbing problem! His ability to think outside the box and his willingness to spend the time that it took to solve the problem were exceptional!! Our house has had a string of impossible-to-solve plumbing problems for a long time. However, each time Mike has been able to use very clever tricks to solve the unsolvable! Today, Mike even outdid himself and was able to take out a metal spring and a ball of old wire that was clogging our laundry drain, using unconventional tools and his ability to assess the real problem! How did he even do that?!! He was also able to figure out the unique plumbing path (not the expected way of doing things), locate where the T was, and determine the weird direction of the pipes. I did not expect Mike to be able to solve the problem today but somehow he managed to do it! He is truly an amazing and dedicated problem solver! You should also know that I have been a customer service consultant in the past and I would rate Mike’s ability to work with me, the customer, as an 11 out of 10! He has excellent communication skills and was willing to work with me to solve the problem in a way that made me feel respected and part of the team. Thank you also for giving your plumbers cameras. Without these, I don’t think that Mike would have been able to locate and solve such an unusual problem. However, maybe I shouldn’t second guess Mike because he never gives up and somehow he always does the impossible!! Thanks Mike!!

I was impressed  how creative, determined your latest Halco crew was, coming up with the best way to install our 3rd floor heat pump. We got to meet lots of Halco staff and they were all efficient, helpful, considerate. They stuck with the job, consulted with advisors, and got the pump installed. Will Brown, Kyle Slyter, Zach Dube, Steve Large Ryan Van Wyk, Jake Clancey were all fine representatives for Halco.   Halco's office team is always helpful, supportive and flexible.   But, perhaps most important to this non- techy senior caring for very frail elderly spouse, is being able to consult with Matt Dennis from the first contact a few years ago, right up to today. He knows everything about our technically complicated large old house, which has been added onto and modified willy nilly since 1925. He is liked and appreciated by all who work with him. He is patient and explains complex issues as simply as possible.   Last of all, I thank Halco for supporting Energy Warriors. I created this program for OCFS and DOCCS decades ago. My dear friend and colleague Dr. Aloja Airewele, has been the director of this project since I had to retire. He relates how generous Halco has been helping new workers have opportunity to train with the best and sometimes be hired by Halco.  

Dave and Jim were excellent, very professional and personable. Bill was also very helpful with our questions - keep up the great work. We noticed the difference in the warmth of our house and a decreased humidity level immediately. Thanks.

Matt is the best. He figured out a solution to the problem. In a few days he reappeared to install a part that has solved the problem.

I love the integrity of your business. Eric was friendly & professional. I appreciate your business, if I ever cancelled it, it be because of financial distress.

Excellent work, great people skills, listens to customers concerns, addressed them quickly and professionally.

Matt was very courteous and helpful. He is a very thorough and experienced technician.

John was very nice & professional! We were very pleased.

Thom has been servicing our units for the past 2 years & I rate him #1 - give him 5 STARS

Thom was very helpful - explained the home energy audit program & statue of my boiler.

Mr. Schlegel did a great job cleaning my heater. He even checked for gas leaks!

Tech was very courteous & did an excellent job explaining what was fixed.