Testimonials

Testimonials for Halco

The gentleman came to check out what was wrong with the on-demand water heater that I had as the people that installed it said that they have not worked on that brand (HTP) for a few years or more. The gentleman showed me what was wrong.  It was not repairable.  I thought about what to do after he showed me my options.  I decided on another on-demand weather heater.  Oh my goodness!!  The HTP always took a minute and a half of running water fully to get hot water when it worked properly. It would shut off randomly.  In the middle of a shower, washing my hair, while washing dishes.  Sometimes you could feel the water getting warmer to start something and the water would go cold.    I had called Home Comfort many times over the years. 2019 was the last time I saw someone. Having problems then. They took the cover off and said to leave it off as it was too cold in the cellar so it wouldn’t work then.  As I have said they just told me that they do not work on them.  One person gave me the number for HTP.   After over a month of being put on hold, I got to talk to someone that gave me a website to go to as they said that is what I would have to do they could not help me on the phone.  For some months I tried to get on the website to get the message “error”.  Could not get onto the website.     The new water heater is so quiet.  I don't hear it at all.  We have hot water much quicker than a minute and a half.  Less than a minute.  It works properly.  So happy.   Thank you for all of the hard work.  The two gentlemen were so very nice. Professional,  without any profanity.   Greatly appreciated.  
Kathy C. of Sodus, NY
Wednesday, July 26th
Between the very fast service, the knowledge and professionalism of the tech, Halco has earned a customer for life. I highly recommend Dave!
Justin T. of Phelps, NY
Sunday, February 28th
Did an excellent job. Very courteous, explained everything he did. An excellent employee.
Patricia W. of Phelps, NY
Tuesday, December 29th
The furnace has been excellent and your technicians have been very nice and helpful.
Alda B. of Phelps, NY
Friday, August 3rd
Both the furnace and the insulation jobs were done to my satisfaction. Thank you.
Ann S. of Phelps, NY
Thursday, October 7th
Steve was great, very thorough, and knowledgeable.
Betty C. of Phelps, NY
Thursday, October 9th
Did good job and very nice.
Beverly H. of Phelps, NY
Monday, December 15th
I already knew what the maintenance contract included but he did ask me if I had any questions or concerns.
Carol G. of Phelps, NY
Tuesday, August 28th
Very professional and timely service.
Charles D. of Phelps, NY
Thursday, October 29th
He was very helpful and very nice to come out on a Saturday.
Donna W. of Phelps, NY
Saturday, March 7th
All techs from your company have been friendly, courteous, and pleasant to have in our home. Good work everyone!
Jim L. of Phelps, NY
Monday, October 12th
These gentlemen went above & beyond in doing there work here. Steve is a wonderful asset to the company.
Kathie H. of Phelps, NY
Wednesday, August 11th
Your reps are so knowledgeable, prompt, hardworking, clean, respectful, thoughtful. Thank you!
Kathy K. of Phelps, NY
Wednesday, December 8th
Steve solved a problem with our furnace that others couldn't. We appreciated his hard work, his sense of humor and his dedication to getting it right.
Leslie B. of Phelps, NY
Saturday, October 30th
Pete was very informative - explaining before, during & after each inspection what he would be doing and the results. His diligence detected both a bind and soot blocking the exhaust of an old water heater.Thanks, Pete! Excellent job!Mark
Mark M. of Phelps, NY
Friday, September 24th
Total testimonials : 1307

our service area

We serve the following areas

Our Locations:

Halco
1730 Mecklenburg Rd Suite B
Ithaca, NY 14850
1-607-218-8448


Halco
204 Bass St
Liverpool, NY 13088
1-315-992-6300


Halco
365 N. Washington St
Rochester, NY 14625
1-585-200-3364
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