N/A... Did not really talk to office staff except to set up appointment

Hans is a very experienced service person with a wealth of knowledge.

Listen to the customer

We were aware but happy to have it confirmed.

I spoke to Wendy and she told me she would get me a price to add antifreeze to our boiler system to prevent freezing ...

Great employees on-site doing the work, still have some issues with coordination within the HQs.

Prompt response and Shawn is a pro at tracking down and fixing elusive issues no matter the system.

yes.

Awesome

really nice, professional