Service rep forgot I said I wouldn't be home until 12:30pm & sent someone to my house when I was not there. After...

Anthony made it a point to return and clean up any smudges or marks left in the work area.

Yes

Cleaner than before he came!

Steve was very professional and it is very clear that he knows the business. He explained the issue to me in a way that ...

Great- and they came the same day I called!

Yes, but not to the fullest extent.