Reviews

Halco Reviews and Ratings

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Job review from in Newfield, NY 14867 on 04/21/17

Overall Rating:

4.5  out of 5
Our Overall Service

Took a couple of days, but Tom Sands eventually made it to my home to look at my residential water heater.

Call Representative

Think I spoke with three call reps altogether. All picked up the call promptly, they were all fast, efficient and courteous. They did their best to get a technician to my home as quickly as possible. Your call reps are one of the strengths of your operation.

Our Service Person

Tom is very friendly, seems knowledgeable and carefully walked me through why I should replace the water heater and what my options were. I liked Tom.

Our Service Person's Diagnosis

Tom told me he would not risk a repair on my unit because it could be dangerous to do so, and I respected his judgement and appreciated his honesty. Tom gave one estimate for an electric replacement unit. A second estimate for a gas unit was also provided. I believe this second estimate, at $2673, is high. I would like Halco to take another look at an estimate for a gas replacement hot water heater for my home and get back to me. There are much less expensive options on the market. Halco can do better than this, and I would be interested in doing business with with your firm if the price is competitive and a good quality unit is installed.

What type of work did you have done:

Water Heaters

Names of any products installed:

Estimate only

our service area

We serve the following areas

Our Locations:

Halco
865 County Road 6
Phelps, NY 14532
1-315-688-1945


Halco
1730 Mecklenburg Rd Suite B
Ithaca, NY 14850
1-607-218-8448


Halco
204 Bass St
Liverpool, NY 13088
1-315-992-6300


Halco
140A Metro Park
Rochester, NY 14623
1-585-200-3364
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