Halco service technicians were called to this Ithaca, NY home because the customer had no electric. It was quickly apparent that there was no voltage coming into the line side of the meter meaning there was either a break in the line underground or on the riser on the pole. After verifying that the break was not on the pole, the next step was to start digging. Technicians found the break and established that the pipe had no bushings installed when it was originally put in. Bushings go on the ends of pipe to keep a smooth transition from pipe to wire and because there were no bushings, this caused the pipe to become burned and corroded over time. Our technicians cleaned the conduit out, re-pulled new wire, and installed UL listed underground splice kits. They then sand padded the ditch for protection of the splices and conduit bushings and the repair was complete!
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