Sierra D.


Title: Operations Manager

Sierra D. from Halco

Sierra, a long time member of the Halco team, began with us in March of 2004. Her knowledge of the industry and loyalty to the Halco team make Sierra's role at Halco very important. Her duties have transitioned from customer service, dispatch, and accounts receivable management to internal operations for the service department. Sierra's brings a strong computer background and helps to manage our customer database. As our main technician dispatcher, Sierra is also responsible for managing scheduling and providing the most efficient emergency service possible. 

Sierra is always looking for ways to improve our customer care and constantly brings new ideas to the team. At Halco, Sierra is a crucial part of our service team making it possible for us to provide regular hours seven days a week until 9pm. Of Halco, Sierra states, "I love the people I work with. We have a great family working here. It's nice to be a part of that."

Sierra is very much into health and fitness and spends some of her free time preparing for the 5K's that Halco runs as a team! When she's not running, she enjoys cooking, baking, and spending time with her family. 

Email: [email protected]

Customer Reviews
About Me
  • By Jeffrey S.
    Locke, NY

    Customer Review

    By Jeffrey S.
    Locke, NY

  • By Jess N.
    Newfield, NY

    "Dan E and Hans are fabulous. And the associate who handled the emergency call"

    Customer Review

    By Jess N.
    Newfield, NY

    Dan E and Hans are fabulous. And the associate who handled the emergency call

from customers I've helped!
  • "Your customer service is phenomenal." Read Full Testimonial

    Theresa S. of Waterloo, NY

    Customer Testimonial

              Your customer service is phenomenal. In the last 12 hours I have spoken to Kerry and Sierra, not sure of the spelling of names, and both of them went away beyond to try to help me with my problem. Customer service like that will keep my loyalty to your company. Thank you
    Theresa S.
    Waterloo, NY

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865 County Road 6
Phelps, NY 14532

1730 Mecklenburg Rd Suite B
Ithaca, NY 14850

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