Team Halco Hits the Road: Hands-On Learning at LG Training
Diving into LGMV: The Service Tool That Makes a Difference
The training kicked off with an in-depth look at the LGMV service tool, a powerful diagnostic resource for LG HVAC systems. Our team learned how to properly hook up the tool and navigate its interface to extract critical system data. From real-time performance metrics to error code interpretation, we explored where to find the most valuable information to streamline service calls and improve system diagnostics.
Hands-On Experience: Learning by Doing
The real highlight of the day was the hands-on portion of the training. At VP Supply’s state-of-the-art training center, we rolled up our sleeves and got to work:
- Disassembled an air handler and high wall head to better understand internal components and system layout.
- Troubleshot a circuit board, identifying faults and discussing real-world scenarios we might encounter in the field.
- Diagnosed functional equipment, applying what we learned in real time to simulate service calls and system checks.
This kind of hands-on learning is invaluable—it bridges the gap between theory and practice and reinforces our commitment to delivering top-tier service to our customers.
Why It Matters
Training like this ensures that our technicians are not only up to date with the latest tools and technologies but also confident and capable when they’re out in the field. It’s part of our ongoing mission to provide the best solutions and service to every Halco customer.
A big thank you to LG and VP Supply for hosting such an informative and engaging session. We’re excited to bring this knowledge back to our team and continue raising the bar in HVAC excellence.
