Vision Mission & Values

Vision, Mission & Values

Mission

Since 1984, Halco's purpose has been to build customers for life by providing extraordinary service, value, and a comprehensive range of energy solutions. Our mission is to empower individuals, businesses, and communities to embrace sustainable energy sources, while continuously expanding our offerings and expertise to deliver the best products and services in plumbing, heating, air conditioning, electric, insulation, renewable energy, and healthy home comfort.

Vision

We envision a future where Halco is the trusted leader in the industry, known for our unwavering commitment to exceptional customer service, expertise, and sustainable energy solutions. We strive to be the go-to provider, empowering our customers to achieve energy independence and a healthier, more comfortable living environment.

Values

Customer-Focused: Since our inception, we have been dedicated to building customers for life. We understand that providing extraordinary service, value, and responsiveness, 24/7/365, is essential in nurturing long-lasting relationships with our customers.

Continuous Improvement: Recognizing that perfection is unattainable, we embrace the opportunity to learn, grow, and improve. When we fall short, we work tirelessly to make it right, demonstrating our commitment to constant improvement and delivering the best possible solutions.

Comprehensive Offerings: We constantly expand our offerings to provide our customers with a wide range of services, from plumbing and heating to renewable energy and healthy home comfort products. By staying at the forefront of industry advancements, we ensure that our customers have access to the most innovative and efficient solutions available.

Expertise and Education: We invest in the training and education of our staff to ensure they are experts in their respective fields. By staying up-to-date with the latest industry trends, technologies, and best practices, we can confidently provide our customers with informed recommendations and superior service.

Through the incorporation of these values, Halco remains committed to its purpose of building customers for life, driving the adoption of sustainable energy solutions, and being a trusted partner in creating a more sustainable and comfortable world for all.

our service area

We serve the following areas

Our Locations:

Halco
865 County Road 6
Phelps, NY 14532
1-315-688-1945


Halco
1730 Mecklenburg Rd Suite B
Ithaca, NY 14850
1-607-218-8448


Halco
204 Bass St
Liverpool, NY 13088
1-315-992-6300


Halco
140A Metro Park
Rochester, NY 14623
1-585-200-3364
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